Cancellation and Refunds
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Standard Reservations:
- Cancellations made more than 14 days before the check-in date will receive a full refund.
- Cancellations made between 7 to 14 days before the check-in date will receive a 50% refund.
- Cancellations made less than 7 days before the check-in date are non-refundable.
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Non-Refundable Reservations:
- Non-refundable reservations are not eligible for refunds regardless of the cancellation date.
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Early Departures:
- Early departures are considered a cancellation and are not eligible for a refund.
Modification of Reservations:
- Modifications to your reservation (such as changing the dates of your stay) are subject to availability and may incur additional charges.
- Modifications made more than 14 days before the check-in date are free of charge.
- Modifications made less than 14 days before the check-in date will incur a fee of 25% of the total booking amount.
Special Circumstances:
- In the event of a medical emergency, natural disaster, or other unforeseen circumstances, we may make exceptions to our refund policy on a case-by-case basis. Please contact our customer service team for assistance.
Contact Us: If you need to cancel or modify your reservation, or if you have any questions about our refund policy, please contact us at:
Email: contact@thegardenofasni.com
Phone: +212 6 33 14 10 90
WhatsApp: +212 6 33 14 10 90
Thank you for choosing The Garden of Asni. We look forward to welcoming you and ensuring you have a memorable stay.